It is an important part of the Consumer Agency’s strategy to facilitate the access of citizens of Iceland to communicate and make transactions with this governmental agency from a single point of entry. Therefore the Consumer Agency welcomes that you submit notifications and questions on those issues that you feel necessary concerning the public services that it and its employees are providing to consumers and business operators which can be anything form positive remarks, complaints, questions or notifications. Answers to your submissions will appear under the tab “My submissions” where you can see a full copy of your submission and how it is being processed. Furthermore you can submit an anonymous notification if you prefer to do that.