Good afternoon
 - Today is 
Saturday, December 15, 2018

New registration

Please fill in your personal ID as well as your e-mail. Your e-mail is required so that you can be contacted directly about changes to you ongoing cases. If you don't have an e-mail account please contact the Consumer Agency via telephone +354-510-1100.

Help

Q:

How do I register and establish an account at e-Gov On-Line?

A:

NOTE: Only Persons that are residents of Iceland and have personal identification numbers can register.For further information on personal identification numbers please contact the National Registry www.thjodskra.is.

If you have not already registered and established your account you should enter your Icelandic personal identification number by entering "Registration". Follow the guidelines and you will receive instantly a username and password to the e-mail address that you have entered upon registration of your account. Subsequently you are able to enter your account be entering "Sign in". Click on the relevant fields and fill in username and password. Then click on "Logon"

Q:

Who can register and establish an account?

A:

All individual of legal age can access and establish an account at the e-Gov On-Line website of the Consumer Agency.

Q:

I lost my password!

A:

If you have lost your password you can click on "Lost your password?" link which is located at the "Sign in" or go to the tab marked "Lost password?" . Here you reenter your Icelandic personal identification number and click on "Send". A new password will be instantly delivered to you to your e-mail address which you entered upon initial registration of your account. This new password will enable you to reenter to your account again. It is recommended that you immediately change your new password and personalize it for further personal security of your account.

Q:

What are anonymous notifications?

A:

In those cases that users of the e-Gov On-Line prefer to enjoy anonymity it is possible to submit anonymous notifications. In order to send an anonymous notification click on the grey box ¿Send anonymous notification¿ located on your right hand side on the webpage, then select the relevant category, and subcategory when that is applicable, and then click on ¿Continue¿. Subsequently you will see on your screen an overview of what you have done and your choice of categories. If all the information is correct and sufficient the clike ¿Send¿. Your notification will be processed and handled by the Consumer Agency as appropriate.

Q:

Some english stuff

A:

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